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CONFIDENCE
THAT YOU’RE
COVERED

With expert teams around the world, the latest in digital monitoring and a full suite of parts and services, you can rest assured that Carrier is here to support you for the entire lifecycle of your solutions.
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BEST-IN-CLASS SERVICE & SUPPORT


Carrier’s BluEdge™ service platform instills confidence in our customers by providing unmatched expertise and superior service throughout the lifecycle of equipment and systems.

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COMPREHENSIVE SERVICE & SUPPORT
BUILT AROUND YOU

Whether you think of support as a global parts and service network with expert trained technicians, or you’re looking for the latest in digital monitoring solutions leveraging data and advanced analytics, Carrier has you covered.

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Simplify Operations

Count on Carrier to simplify your operations through end-to-end service and support that encapsulate hardware, software and service bundles.
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Maximize Your Investment

Through digitally enabled remote monitoring and 24/7 support services, we can help you ensure your equipment is running at its best and address issues in advance, in real time, to minimize disruption and costs.
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Improve Performance

Whether your focus is on health, sustainability or optimized performance, our team of experts know how to evaluate and maintain your systems to achieve your goals.
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Reduce
Costs

With tiered offerings to meet your budget, reducing your operating costs has never been easier.

GOING FURTHER TO KEEP YOU COVERED

In all types of applications and points along the cold chain, building and refrigeration systems are critical to everyday operations – and long-term improvements. At Carrier, we understand what your systems mean to your business, and we leverage our best-in-class resources to keep you supported.
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Global Network

Highly trained Carrier technicians, support teams and service centers located across the globe mean we’ll always be there when you need us.

Expert Assessment

Our portfolio of services is built upon decades of in-house expertise, so you can be confident that you’re maintaining your solutions with the best support in the industry.

Digitally Enabled

We’re reinventing service through cloud-based IoT and advanced analytics, giving you greater visibility into equipment performance and actionable insights to improve outcomes.

FEATURED SERVICE & SUPPORT


Carrier is constantly strengthening and evolving our service and support offerings to better meet the needs of customers around the world. Here’s a look at some of our featured solutions.

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BLUEDGE SERVICE PLATFORM

Carrier’s BluEdge service platform leverages our history of innovation, deep expertise as an original equipment manufacturer and in-depth understanding of customer needs to bring you a full suite of services for HVAC, refrigeration, fire and security. Choose a tiered offering that’s right for you, with options covering everything from 24/7 emergency support to predictive maintenance and contingency planning.
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ECOENERGY INSIGHTS

Through our CORTIX® platform and team of experts, EcoEnergy Insights analyzes building data across nearly all systems and examines it within the context of your specific situation – including business goals, operating conditions, weather patterns and more – to offer actionable recommendations that make your building more efficient . Learn more about EcoEnergy Insights and see how we can unlock your building’s optimization potential.
WE ARE JUST GETTING STARTED
Discover more value and reduce complexity today with our aftermarket and product lifecycle services.
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