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Service & Support

Your Refrigeration Service Partner


Inspiring Confidence

As a leading supplier of high-efficiency refrigeration systems for both food retail and cold storage industries, we are committed to providing service that’s on the leading edge of technology, innovation and customer satisfaction.  

The performance of your refrigeration systems can have a big impact on your bottom line. With this in mind, CCR provides the service and support you need to enjoy optimum performance, naturally – from day one through the entire lifecycle.

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Learn about our lifecycle solutions

We recognize that the performance of your refrigeration systems can have a big impact on your bottom line. With this in mind, CCR provides the service and support you need to enjoy optimum performance, naturally – from day one through the entire life-cycle.

Download the brochure

Complete Peace of mind

Carrier Commercial Refrigeration (CCR) is a leading supplier of high-efficiency turnkey refrigeration systems and services in the food retail and cold storage industries.

Even when the unexpected happens, trust in CCR’s European service network, with professionally trained service engineers, to provide you unmatched support and expertise 24/7 and genuine spare parts, throughout the lifecycle of your refrigeration system.

Discover our offerings

Choose from services on demand, from our extensive service portfolio - when and where you need them.

Or see our Performance service agreements – offering you value-add services, packaged to suit your refrigeration needs.

And for even more, combine digital services and your IoT-connected refrigeration system, to get the full benefits of an intelligent connected cold chain.

We offer a wide range of services

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Maintenance and troubleshooting

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Spare Parts

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Digital Services

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Service Add-Ons

With Carrier Commercial Refrigeration, the spare parts you need are never far away.

When it comes to spare parts, a powerful supply chain is what sets CCR service apart. 

We stock spare parts for every current Carrier Commercial Refrigeration cabinet and rack model, ensuring availability of parts for many years after their installation.

In addition to inventory, parts identification is also essential for quality service. That’s why our service technicians are able to connect to our internal central parts directory to easily identify, specify and order the required parts. The Central Parts Division in Europe provides additional support to ensure speedy identification and delivery of the required parts.

At Carrier Carrier Commercial Refrigeration we make ordering spare parts as easy as possible for customers. Simply contact or visit your local CCR service branch office.

24/7 REMOTE MONITORING SERVICE
Spare parts catalogue & Operation Manuals
The right part at the right time