Carrier Transicold Dealers App Upgraded With New Features, Expanded Service Network

Carrier Transicold’s free app for mobile devices that helps refrigerated truck operators find nearby Carrier Transicold dealerships has been upgraded with a fresh appearance, a significantly expanded dealer database and helpful new user features. Carrier Transicold is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies.

Now called “Carrier Transicold Dealers,” the app works with smartphones and tablets, so drivers can quickly and easily locate and connect to service operations throughout the United States, Canada, Mexico and, thanks to the 2019 update, Central America, South America and the Caribbean.

“The improved app now covers the entirety of the Americas – more than 300 dealerships in all,” said Mary Udry, marketing manager, Carrier Transicold. “And for the first time, it offers users multi-language support, enabling the choice of English, French, Spanish or Portuguese.

“The look and feel of the app has been modernized, making it more intuitive to use, and the amount of helpful reference material has been expanded.”

As part of the app’s expanded offering, Carrier Transicold Dealers now enables access to more operator manuals for current and legacy Carrier Transicold truck and trailer refrigeration systems, heating systems and auxiliary power units (APUs). As before, the app includes a convenient alarm code list for the Carrier Transicold APX™ control system, providing descriptions of potential problems and corrective steps for different warnings.

The “Nearby Dealers” function finds the closest dealer to the user’s location, including a map, address, contact details and hours of operation. Depending on device and connection, the app can auto-dial the dealership and can help provide navigation to the dealership. Where applicable, quick links are provided to connect to individual dealer websites or to share dealership details via an emailed link to content within Carrier Transicold’s online dealer locator.

Most of the app’s resources require a cell or Wi-Fi connection, however the dealer lookup menu is available offline – users can always find dealers by selecting a country, plus state or province if applicable, from alphabetical listings.

Carrier Transicold Dealers works on smartphones and tablets using Google’s Android and Apple Inc.’s iOS operating systems. The latest version (3.0) can be downloaded through Google Play or the Apple App Store.

About Carrier Transicold
Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 45 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit www.transicold.carrier.com. Follow Carrier on Twitter: @SmartColdChain.

The Carrier Transicold Dealers smartphone app for Google Android devices and Apple iOS devices has been improved with new features and expanded functionality.