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Carrier's accountability to you, your equipment and your facility are absolute

Partnering with Carrier Commercial Service brings with it the security of knowing that every facet of your investment is being carefully monitored, analyzed, maintained and documented. This practice initiates with your very first contact with us and will endure over the entire lifetime of your facility. Carrier Commercial Service provides BluEdge, a new best-in-class service and aftermarket offering exclusively for customers and partners. Central to BluEdge is a progressive, tiered service model, designed with our customers in mind, that provides them with a range of dynamic options to meet the needs of their business.

The HVAC industry's premiere servicing & technology leader

Carrier's service solutions create a total solution for all building mechanical systems. In addition to preventive maintenance and comprehensive service and repairs the team customizes BluEdge service agreements for full building mechanical systems. Expertise includes controls, modifications, engineering, life cycle cost analysis, financial services and more, alongside equipment repair and replacement services.

A Tier for Every Business

Our tiered service model offers customers a range of options to meet the particular needs of their business. It’s an excellent fit for customers of any size.

Core
An economical solution for customer with a connected Chiller and need for standard support. Our Core product allows us to support your needs with a mix of Online and side presence.

Enhance
Designed for customers who are looking for complete preventive maintenance that combines site presence with a high level of remote connectivity. We will maximise your equipment life, uptime and performance with customized support for each of your HVAC assets.

Elite
Our Elite Plan is the ultimate worry free, peace of mind program for clients who demand the highest level of equipment reliability, uptimes, and fiscal certainty. Repair or replacement of maintainable failed parts is included in this plan and a comprehensive cooling contingency plan can be put in place if desired.

Download the brochure

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Preventive, predictive, proactive

Carrier's expansive knowledge of all brands of equipment is the basis for our portfolio of services. We create a plan that ensures your equipment’s peak performance and longevity.

Operate, service & protect

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Maximise your equipment investment with Carrier Commercial Service

As service experts, we know how to get the most out of your investment. The capital equipment you purchased will, with proper maintenance, be in operation for a significant length of time.

Retrofit & optimize

CORE VALUES

Our core values define who we are and guide every decision we make. These values are the pillars of our business. They are: Quality, Performance, Responsibility, Innovation, Customer Care and Employee Opportunity.

CUSTOMER SERVICE

When you partner with us, you'll work with recognized HVAC professionals - all with a clear focus on the importance of every aspect of your investment. Your decision to select Carrier was an important one... as is our relationship with you. We take both very seriously.

SAFETY FOCUS

Environmental Health and Safety (EH&S) is rooted in our culture. We support a multifaceted EH&S management system which ensures a focused approach to safety every day. On all levels, we adhere to the most stringent safety standards, which translates to safety on your job site.

EQUIPMENT EXPERTISE

We have access to the latest engineering advancements and the most advanced technical servicing tools.