BluEdge® service platform
The BluEdge service platform is Carrier’s new, best-in-class service and aftermarket offering. Leveraging our unmatched product expertise, the BluEdge service platform provides customers with superior service throughout the lifecycle of their HVAC equipment.
Our tiered service model offers customers a range of options to meet the particular needs of their business. It’s an excellent fit for customers of any size.
Core
An economical solution for customer with a connected Chiller and need for standard support. Our Core product allows us to support your needs with a mix of Online and side presence.
Enhance
Designed for customers who are looking for complete preventive maintenance that combines side presence with a high level of remote connectivity. We will maximize your equipment life, uptime and performance with customized support for each of your HVAC assets.
Elite
Our Elite Plan is the ultimate worry free, peace of mind program for clients who demand the highest level of equipment reliability, uptimes, and fiscal certainty. Repair or replacement of maintainable failed parts is included in this plan and a comprehensive cooling contingency plan can be put in place if desired.
We are just at the beginning of this new service journey with the launch of BluEdge, but see infinite possibilities for our service business to change the world for the better. Carrier is committed to providing sustainable service that’s on the leading edge of technology and innovation with investments in predictive analytics and remote intervention. BluEdge will continue to evolve to best meet the ever-changing needs of our customers, so keep in touch and check back for the latest information.