CONTACT US

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Carrier Customer Service

Carrier customer service can assist you with products, warranty and dealer related topics. Our trained representatives are here to help.

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Local Carrier Experts

Our local Carrier experts can provide personalized assistance regarding purchasing, maintaining or operating your HVAC system. They can also provide quotes for new systems, service and repairs.

Find A Local Expert

How Can We Help You?

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I’m a homeowner or consumer looking for help >

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I’m a dealer or contractor >

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I have other questions or comments >

I’m a Homeowner or Consumer Looking for Help

I want to purchase new equipment

I have a question about my warranty or would like to purchase a replacement part

I have an issue with my Wi-Fi connecting (thermostat, air purifier etc.)

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I need help with product registration

I need help finding my owner’s manual

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I need help with my air filter

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I need help to resolve a different issue with my equipment

I’m a Dealer or Contractor and I Need Help With:

Product Registration

Click on this Product Registration link to register your product. If you are still having issues after using these resource - contact your local distributor.

Residential Product Technical Support

Your local Carrier distributor is the best resource for product technical support. If you need help locating your local distributor, contact us at: 1-800-Carrier (1-800-227-7437)

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Light Commercial Product Technical Support

Your local Carrier distributor is the best resource for product technical support. Visit our Distributor Locator site to find your local contacts.

Advertising Resources

Click this Advertising Resources link to view our advertising materials. If you are unable to access the resources in from that link, contact your local distributor for an HVACpartners account.