Product Literature

How to Find Your Model Number

If you need service, or you need to troubleshoot an issue regarding your HVAC system, it always helps to know the model number. Rather than have you commit them all to memory, we made our model numbers easy to find.

Start by looking in your owner’s manual or any other paperwork that came with your product. If you don’t happen to have them handy, you’ll also find the model number printed right on the unit.

Air conditioners, heat pumps including geothermal and packaged products

Look on the back of your unit, and you’ll find the model number listed on a silver series rating-plate located above the service valve connections. If your heat pump is geothermal, the model information should be easily found on the front of the unit.

Gas or oil furnace

Remove the front door and look inside the unit. You should see the model number printed on rating-plate or decal.

Ventilators, evaporator coils and fan coils

You should be able to see the model number on a rating-plate or decal right on the front of a ventilator or an evaporator coil and on the side if you have a fan coil.

Air purifiers

You should be able to find the model number on a decal inside the front access panel.

All other products

If you own any other Carrier® product, take a look on the front or sides for the model number – we try to make them easy to find. Still unable to find that model number? Just call your local Carrier Expert. He or she will be happy to help you.