Exemplary Customer Service and Fabulous 4-ton Carrier 16 Seer
From initial call to completion of install, my experience with Allbritten has been exemplary. Everyone from the receptionist, service technician for initial diagnosis on existing system, sales rep for new system, and the installation team have provided nothing but exemplary customer service. One thing that's important to me is that people wear shoe covers when they work in my home because I'm a shoeless household. Each time someone from Allbritten came to the door, they had shoe covers in hand, and said, "Of course, that's how we do business." I appreciated how I was treated with respect as various people had to bring me up\-to\-speed on dealing with an older unit and the decision to purchase a Carrier 16 seer two\-stay packaged system. I can report that I am extremely satisfied with the Carrier. It's so quiet in comparison to my older system, and I am excited that I now have a more efficient system that will last me for many years to come.