Exceptional-!!!!
A main unit went out and of course it's the end of July. The heat index, let's put it at, completely miserable... This is the time of year for heat/air guys that are like accountants the 1st 2 weeks in April... So maybe because they have worked on our stuff for over 20 years, they came out that Saturday and installed a whole new system, since they are booked for a couple of weeks ahead which they usually are. So I feel pretty lucky, but I know they do it a lot. They actually care. It's family run business, and whoever started it, understood customer service. What's really cool, is when I always get a call back from anyone I refer them to... and they say, these people return calls, show up on time, they were fair, they knew what they were doing.... How often do you get to refer someone like this ???... it's rare anymore... it's why I took the time to write this..... thx... pat \& sonya