Keep it in Waynesboro
They spotted a defect. HVAC unit ordered for installation had some physical damage, probably from the factory or from shipping. Rowell Heat and Air noticed the defect, and declined to install it. Instead, they ordered a whole new unit \- one without any defects, and installed that one. Everything works great. The installation crew was friendly, answered questions about the installation, and did a good job. Rex T. Myers, Gough, Georgia.