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Furnace Repair & ServiceBy Kentwood Plumbing & Heating

Kentwood Plumbing & Heating is your trusted local expert for furnace repair and service near Grand Rapids, MI. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
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phone icon(616) 426-8087
location icon
3411 32nd St SE
Grand Rapids MI 49512
45 reviews

Furnace Repair and Service in Grand Rapids, MI

Book an Appointment
A Carrier dealer discusses furnace repair and service with a homeowner

What Does The Process Look Like?

  • A couple sitting in a living room booking an appointment online with a Carrier dealer

    Book An Appointment

    To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.
    Book Appointment
  • A Carrier expert providing a homeowner with an evaluation and estimate

    Evaluation & Estimate

    A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.
  • A Carrier dealer performs a furnace repair

    Perform Service or Repair

    Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.

About Kentwood Plumbing & Heating

Kentwood Plumbing & Heating in Grand Rapids, MI

Other Services We Provide

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
    Learn More
  • A Carrier dealer explains annual HVAC mantenance process to a homeowner

    Annual HVAC Maintenance

    We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
    Get Details
  • A Carrier dealer finishes performing an HVAC installation

    HVAC System Installation

    Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
    Learn More

Trusted HVAC Professional in Grand Rapids

Leave a Review
Carrier.com Reviews
4.96 out of 5(45 reviews)
Couldn't Ask For A Better Heating Contractor!
John Vander Weide, who designed our system and oversaw its installation, is very knowledgeable, easy to work with, thorough and dependable. Like a reliable friend helping you on a project.
Don
-
March 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Outstanding Service from Kentwood Plumbing & Heating
We recently engaged Kentwood Plumbing \& Heating for a significant home upgrade, involving the replacement of our aging furnace and air conditioning system. Having previously worked with them during a smaller renovation project, we knew we were in capable hands. From start to finish, Kentwood Plumbing \& Heating exceeded our expectations. Here's why: \- Professionalism: The team conducted themselves with utmost professionalism. From the initial cost estimate to the final installation, their attention to detail and commitment to quality were evident. \- Expertise: Kentwood's technicians demonstrated a deep understanding of HVAC systems. They assessed our needs, recommended suitable equipment, and executed the installation flawlessly. \- Efficiency: The entire process was seamless. They worked efficiently, minimizing disruption to our daily routine. The new furnace and A/C were up and running in no time. \- Customer\-Focused Approach: Kentwood Plumbing \& Heating truly cares about their clients. They listened to our concerns, addressed any questions promptly, and ensured our satisfaction. In summary, Kentwood Plumbing \& Heating exceptional workmanship and friendly team make them our top recommendation. We couldn't be happier with the results!
Carlos
-
March 29, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great workmanship
They did a great job very thorough very professional
Chris
-
March 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Kentwood Plumbing \& Heating were great to work with. They were flexible in scheduling, keeping me informed of any changes, arrived on time and cleaned up after themselves.
Sally
-
March 13, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
Excellent Service
Scott
-
February 26, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied.
Good job
Edina
-
January 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Capable and Through
(7) hours start to finish installing new furnace. (2) men that could work together and get it done. Knowledgeable, friendly , courteous, and fast workers.
Mike
-
January 24, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace from Kentwood Plumbing
While I was not happy to have to replace our furnace, the Kentwood Plumbing team responded promptly and did a very good job explaining the options and improving the setup with the new furnace. I would use them again.
Jim
-
November 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC Install
They are the best!
Chris
-
September 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Prompt and knowledgeable
The contractor was very prompt in replacement of my system.
Fred
-
July 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience
We had an emergency and Kentwood helped us out tremendously. New furnace installed the next day, in the mean time they set us up with space heaters and made sure we were safe and comfortable.
Samantha
-
January 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
This is why we’ve used Kentwood Plumbing for 30 years
They worked hard to get the AC installed and working before a hot holiday weekend, then fixed a challenging vent situation while finishing off the furnace installation. Excellent work.
Robb
-
May 31, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast. Competent. Reliable. Gracious.
Truly awesome people. Dependable. Skilled. Gracious. Helpful. The best one could get!
Frank
-
August 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Job well done
Replacement of AC and furnace. Very professional from the quote, all the way done to the installation. They do a precise job, there is not cutting corners or last minute surprise. They will advise for the best and they are very reasonable as pricing. I would hire them again no problem.
Filippo
-
June 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My "Go To" Team for plumbing and heating
Our furnace failed during record low, single digit temperatures. Kentwood managed to persuade the old furnace to limp along until they could install a new one two days later. It was a lifesaver!
Mike
-
February 14, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very professional. Great service personnel. Very knowledgeable. I was given good service at a fair price. Kentwood plumbing \& heating was willing to spend time with me explaining my needs and my options and answering all my questions. I would highly recommend them to anyone.
Tim
-
December 25, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
The installer took the time at estimate stage to really figure out what we needed and how to do it correctly, which is not easy in our old home. Then, when they realized something was not done correctly, they came out to fix it taking almost another 2 days with no extra charge of course. I feel the installation was done in a very competent manner. The only issue, which is somewhat minor, is the scheduling, we'd often not know when someone was coming until the day before. Things change and I know its hard, but especially now when we are all working from home, it's better to be able to plan more ahead for these types of things.
Noah
-
November 17, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Review 2 same as #1
Everything was as I expected
Kevin
-
October 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Other than the delay in getting the part due to the pandemic, everything went smoothly
Kevin
-
October 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Reliable Service
Entire team was great to work with. John's follow up work to locate product was instrumental to completing my project on time.
Karen
-
August 01, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed new furnace and air conditioner
Did a great job for us.
Mark
-
June 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding service
Very well trained and competent technicians, who are very willing to engage with the customer, answer questions and address concerns. Even though power was lost about half way through the install due to a storm, the guys pressed on with flashlights in a darkened basement mechanical room to complete the install. Impressive perseverance.
Andy
-
June 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thank You!
We've tried several companies over the years. This team of people are the elite. Thank you especially to Jerry and John, our new AC is working perfectly!
Maureen
-
June 10, 2020
Verified Purchase
Expertise:
1
Service:
5
Solve Problems:
5
Very good experience
I know the owners and they are great people. I know I can trust them always.
Nancy
-
January 21, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
professional on time and polite
professionally installed looks great would recommend them to friends
David
-
October 18, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great install experience with Kentwood Heating and Plumbing
Prompt and professional, we were happy with the install of our new AC unit. Our AC broke down 2 days prior to out of town company, KHP worked us in within 24 hours; many thanks!
Maria
-
September 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Service
John and the team at Kentwood Heating and Cooling were great to work with from the initial quote to the installation. The team was very professional and took the time to address all of my questions and concerns. They did a very clean installation and an immaculate cleanup. I would recommend them to anybody needing HVAC or plumbing services.
Scott
-
September 05, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good experience.
They are willing to do whatever it takes to make sure the installation is done right. Good hard\-working people.
Robert
-
August 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
On time for appointments, good crew, and easy to deal with.
Good workmanship, and quality.
Megan
-
August 09, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledgeable & efficient
I dealt with Kentwood for many years. All their services are great!!!!
Char
-
July 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience with Kentwood Plumbing and Heating
Their installment bid was fair. They arrived when promised and took great care on the installation. The new air and heating system works great! One of their employees even stayed late to set up my thermostat?s WiFi System. Well done!!
Wayne
-
July 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Flawless. Great installers and Ruth in the office. Will recommend.
Very satisfied!
James
-
June 28, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderfully professional!
Great company to work with!
C.K.
-
June 22, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
caring and competent
They did a really good job for us, had excellent suggestions, and completed the project in a timely fashion.
Cynthia
-
June 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Kentwood P&H
Fast response and quality workmanship.
Kim
-
January 03, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
carrier furnace installation
Kentwood Plumbing was a pleasure to deal with. John provided us with detailed information and the install was prompt and efficient. A small problem was dealt with immediately at no cost to us. Highly recommended!
John
-
November 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thermostat Replacement
Fantastic knowledge and assistance. Friendly service and I would recommend them to anyone thank you
Eric
-
November 28, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Same day installation
They gave me a quote first thing in the morning, worked around my schedule and was able to get me in the same day. I had new air conditioning by 6:45pm.
Susan
-
July 17, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Kentwood Plumbing Staff
Kentwood Plumbing provided Excellent service.
Mary
-
July 11, 2018
Verified Purchase
new furnaces
2 new Furnace installations.
Charlene
-
October 31, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome Service
The installers were very courteous and did a great job! Schedule and estimate were right on target.
Carol
-
September 26, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install of new furnace & air conditioner
The guys were super on this install...... Thank you so much i would recommend Kentwood Plumbing \& Heating to anyone :)
Jeri
-
June 21, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement A/C
The people at Kentwood did a great job. Professional friendly and on time as agreed.
Doug
-
May 11, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Kentwood Plumbing and Heating, Inc.
Kentwood Plmg \& Htg installed a new furnace to replace our 20 year old one.
Sue
-
October 20, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home Owner
I was very pleased with the people who diagnosed the problems with my old HVAC system as well as the installation crew. Very thorough and friendly.
Michael
-
August 18, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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