Furnace Repair & ServiceBy Fire & Ice Heating and Air Conditioning
Fire & Ice Heating and Air Conditioning is your trusted local expert for furnace repair and service near Columbus, OH. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
What Does The Process Look Like?
Book An Appointment
To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.
Evaluation & Estimate
A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.
Perform Service or Repair
Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.
About Fire & Ice Heating and Air Conditioning
Other Services We Provide
Air Conditioner Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
Annual HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Columbus
Leave a ReviewCarrier.com Reviews
4.87 out of 5(52 reviews)
Fire and Ice
Fire and Ice were professional and got the job done.
Diane
-
June 13, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Very knowledgeable
Great all around company
Robert
-
May 22, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
good
no
William
-
May 19, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Fire and Ice did the job!
Fire and Ice did a great job. If my other one needs replaced they are the go to. However, Carrier over the years has not been as good.
Patti
-
April 11, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Best Decision
It's been a world of difference the last 9 months with our new Carrier System! We had cool summer and warm winter inside with no issues whatsoever. The thermostat is beautiful and it offers a nice night light in addition to all the things that can do. I couldn't be more pleased! I'm so glad I picked this system!
Kimberly
-
April 04, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Fire & Ice Excellent
The work quality was superb -- they took care of every detail and spotted a water tank issue next to the furnace site. Work very tidy and they worked a long day. I do need to call them to see if my settings are optimal as both gas and electricity costs went up despite me keeping house rather chilly this winter.
Joy
-
March 16, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Not Done Correctly The First Time
Investment did not match the outcome. They sold me items I didn't need, nor did these items work within our available space and they had to come out to correct the improper execution and incomplete installation multiple times (at least 4 more times). Things were installed with little care for the product and the homeowner who paid them to have it installed. The installer is slated to come out when the weather warms up to finish the instillation of our AC unit as I was informed it was too cold at the time of instillation.
Sarah
-
March 09, 2025
Verified Purchase
Expertise:
2
Solve Problems:
1
Service:
2
Trustworthy
Fast, professional and fair price.
Mike
-
November 12, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The best
Nice clean install.
ADAM
-
October 14, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The best service!
From the salesman to the techs, everybody was knowledgeable, friendly, and efficient. They have pride in their jobs and their company. We would use them again for anything that comes up in the future.
Laverna
-
March 19, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
3rd time using Fire & Ice, 3rd time I am extremely satisfied
Excellent work, very professional and clean. Took their time to ensure the job was done right the first time. Much appreciated.
Sassan
-
March 16, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Scott Merritt's Fire & Ice is the best!
The technician/installers, Carlos \& Brandon were on time, knowledgeable, courteous and explained everything in detail. It was a rainy day, and they took care not to track in any dirt/mud. I look forward to dealing with this company for my maintenence checks in the future.
Ann
-
March 09, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience.
The entire experience was enjoyable from the no pressure estimate to the installation. I would recommend Fire and Ice to family and friends.
Marty
-
February 26, 2024
Verified Purchase
As good as you can get
I thought the installation job was done very well. The guys were knowledgeable and professional. The prices seemed fair compared to others and the company was easy to work with. I don't love that there are always loopholes or hidden costs for maintaining warranties but that might just be the way it is these days. I will use them in the future.
Steve
-
November 26, 2023
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Excellent
Fine job
Doug
-
November 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
The whole experience was great, from one of their techs making an emergency visit late at night when it was FREEZING, to our sales experience with Matt and the installation. The install took significantly longer than we expected, but that was due to a snafu with our existing flu \- not their fault and they did a great job and our furnace is perfect.
Chelsea
-
November 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace & air installation on 10/13/2023
The company was very good at trying to get the old furnace fixed, but parts were difficult to get within a reasonable time. Both techs who came at first tried to get it going, but the sales person gave us better options to replace the Westinghouse with Carrier. The installers worked without stopping to do a one\-day job and were thorough with the work and the questions we had upon completion. The system and thermostat are much easier to understand and use. VERY SATISFIED!!!
Ray
-
November 03, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and courteous
The technician was very courteous, professional, knowledgeable and finished on time. Thanks
Shinae
-
October 30, 2023
Verified Purchase
Expertise:
5
Service:
5
Knowledgable and Professional
Professional service and follow\-up throughout the entire process. I would highly recommend Fire and Ice in Columbus, Ohio for any HVAC work.
Dean
-
October 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC
Amazing setvice
Christina
-
September 02, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Verry Friendly people
Good at their job
Brian
-
August 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
They know what they're doing.
I had questions. They answered them. I had a hot house. They cooled it off. The team of 2 was efficient, quiet, and quick. Like our new HVAC system.
Derick
-
July 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
High Integrity Dealer Committed to Doing What Is Right!
A strong management team committed to customer satisfaction combined with an experienced installation \& service team is hard to beat! Given the best HVAC supplier it's a team you can count on.
Bill
-
June 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
So happy we chose Fire & Ice
The installation was completed by a team of well trained careful technicians with attention to all the elements of the project. Also they took all the old components away for disposal. The site was clean before they left.
Dave
-
May 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Positive Experience
Roger was an excellent sales person.
Julie
-
April 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Detail Oriented
My entire experience was amazing, although the purchase is overwhelming due to the cost of new systems, from the sales guy to the install tech, I realized I made the right overall decision with my choice of dealers and system.
Sarina
-
April 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace/AC
Heard about Fire \& Ice from a home show and got an estimate. The work was installed efficiently and we are happy with the work!
Susan
-
March 23, 2023
Verified Purchase
Service:
5
professional technicians excellent work
the workmanship is excellent. Branden, Carlos and Harlen did an excellent job. they worked nonstop all day to complete the project. they worked late, they replaced my furnace, AC Coil, AC condenser, i also added a humidifier, Reme air purifier. after a long day Brandon took his time to go over all the equipment with my wife and I and reviewed the operation of the new thermostat that was installed. i l recommend fire \& Ice. the only mishap was oil dripped on my new patio pavers from their vacuum pump compressor they used for the new AC condenser. they said they would take care of the issue and I believe they will.
Ken
-
March 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Experienced and Professional
From the very first visit, there was no high pressure sales and they listened and addressed my HVAC needs.
Jason
-
February 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
It was a great experience
Sharon
-
January 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast professional installation.
Referred by my son in law. Sales rep was very helpful in describing my system options. And installation crew very professional and worked until 7:15 pm to make sure both heating and cooling systems were installed in one day.
Mike
-
August 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Disaster from the start
Total disaster. Unit was not installed level, caused flooding on our floor and ceiling. Took 8\-9 service calls and attempts to fix. Finally was repaired and the flow of water stopped after weeks.
Jason
-
July 18, 2022
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Top Notch Installation
After one week my 2.5 ton Carrier unit has been great so far! It is super quiet and keeps the house nice and cool with minimal effort. I hope that will translate to lower energy bills. The team that installed the unit worked hard to replace a unit that was at least 40 years old. The install was top notch and looks neat and professional.
Ryan
-
July 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fire & Ice Installation Review
The installation team of three was professional and thorough. I've been a customer of Fire \& Ice for over ten years and they have always been a reliable service provider.
John
-
July 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
These guys are great. After the installation I had a flood in my basement and they came quickly to assess the damageds to my new furnace. Unfortunately due to it being an act of nature the damages were not covered under warranty. They have been helpful working with me to get the repairs done
Tracy
-
July 09, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Carrier HVAC install
Stayed longer than 8 hrs. to finish job. When they left everything was up and running.
Mark
-
June 28, 2022
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Great Overall Experience
Great job with the install and service. It's a perfectly working system.
Brian
-
June 25, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great install team, dealer followed up with a visit to ensure I was happy
I am very happy with my new furnace and A/C equipment. The installers did a great job and left my garage cleaner than when they arrived. The A/C has been functioning as promised (quieter than the old one) and dealt well with our recent heat wave. The dealer representative was out today to review the installation and answer my questions. Again, I am very satisfied.
Jim
-
June 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC & Furnace
Loved my services from Fire \& Ice for the installation of my new AC and Furnace. I would definitely recommend them and I plan to use them for my annual tune ups in the future.
Megan
-
May 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding Customer Service
Professional, on\-time, thorough, left the place as clean as when they arrived, communicating status, detailed in making sure we understood how the system worked. Great customer service experience
Emily
-
May 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality Jog
Professional, efficient, took care of all my concerns.
Dean
-
March 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC Installation
Bobby and Nick worked efficiently with the installation. They were neat and made sure the work area was clean such that you would never know they were there. There was no concern about any aspect of the work. Bobby and Nick are a great team!
John
-
March 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Very good
Bill
-
March 11, 2022
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
installation of replacement furnace
Your two installers were completely courteous and worked very hard all day to complete the difficult replacement.
Stephen
-
December 08, 2021
Verified Purchase
Expertise:
5
Solve Problems:
5
My new furnace
Great and timely job.
Carol
-
December 07, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied customer
Highly recommend fire \& ice , will definitely use them for future project s
Nathan
-
November 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service and Workmanship
One of the BEST AC and HVAC companies that I have ever worked with. Their installers did excellent work installing my system. Was more than pleased with the job they did at my home. Their installers definitely need a bonus for the long hours they put in that day!
Gary
-
June 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fire and Ice HVAC
Fire and Ice HVAC team was nothing but professional, courtesy, and personable. The salesman to the service technicians answered all of my questions with honesty and encouraged me to shop around and compare prices. When the technicians arrived, the explained everything before starting the job, and when the job was finished. I would highly recommend this company to anyone looking for service, or a new HVAC system.
James
-
June 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I highly recommend them!!
From start (Roger) to finish (Floyd and Nick), everything was TOP NOTCH!!!!
Karlina
-
May 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Smooth A/C replacement
The replacement of our existing system went without a hitch.
Cathy
-
May 05, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
I had been using Fire \& Ice to inspect and service my old furnace for years and have always been satisfied with their work and service so I chose them to install the new one.
Elaine
-
October 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Diligent and Courteous
Would recommend to friends and family
Joe
-
October 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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