Fantastic all around!
Alex diagnosed the problem with my outdoor AC unit as a dead compressor. Upon his honest recommendations, I decided to replace the entire system instead of replacing only the compressor in hopes of buying time before needing to replace the 15\-year\-old system. Dan in sales was phenomenal, giving me four options to choose from, patiently answering all of my questions, and offering me an alternative when my system of choice was back ordered by four weeks. Rob and his installation partner (whose name I did not catch) were knowledgeable, efficient, and respectful, and showed me how to use my new thermostat when they were all done installing the new system. I actually have two separate HVAC systems in my house and I will definitely use JK Mechanical again to replace the second system in the near future.
Allyson
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August 04, 2020