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Furnace Repair & ServiceBy Dean Custom Air

Dean Custom Air is your trusted local expert for furnace repair and service near Bluffton, SC. Our skilled technicians provide reliable solutions to keep your furnace running efficiently when it's cold outside. Whether you're dealing with unexpected breakdowns or need a seasonal tune-up, we ensure your home stays warm and comfortable.
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phone icon(843) 474-0133
location icon
120 Logan Rd
Bluffton SC 29909
36 reviews

Furnace Repair and Service in Bluffton, SC

Book an Appointment
A Carrier dealer discusses furnace repair and service with a homeowner

What Does The Process Look Like?

  • A couple sitting in a living room booking an appointment online with a Carrier dealer

    Book An Appointment

    To start the process, book an appointment for furnace repair and service with us by scheduling online or giving us a call.
    Book Appointment
  • A Carrier expert providing a homeowner with an evaluation and estimate

    Evaluation & Estimate

    A certified technician will thoroughly inspect your furnace to identify any issues. After the evaluation, they will provide a detailed estimate outlining the necessary repairs and costs before beginning any work.
  • A Carrier dealer performs a furnace repair

    Perform Service or Repair

    Necessary repairs or service are performed by a certified technician to restore your furnace's efficiency and performance. With their furnace expertise and the high-quality parts they use, rest assured your furnace will provide reliable operation.

About Dean Custom Air

Dean Custom Air in Bluffton, SC

Other Services We Provide

  • A Carrier dealer discusses air conditioner repair and service with a homeowner

    Air Conditioner Repair & Service

    We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
    Learn More
  • A Carrier dealer explains annual HVAC mantenance process to a homeowner

    Annual HVAC Maintenance

    We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
    Get Details
  • A Carrier dealer finishes performing an HVAC installation

    HVAC System Installation

    Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
    Learn More

Trusted HVAC Professional in Bluffton

Leave a Review
Carrier.com Reviews
4.92 out of 5(36 reviews)
Efficient, Professional and Knowledgable!
Thank you for going above and beyond!!
Christine
-
May 05, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
AWESOME COMPANY
AWESOME!!
Roxy
-
April 24, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Carrier Replacement
n/a
ANDRO
-
September 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best HVAC experience!
Good price, very knowledgeable, quick service, all around very kind and helpful. Can't speak highly enough.
LAUREN
-
March 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
hvac replacement
on time and very professional.
Kevin
-
January 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Delighted with Dean
This company came in with a fair price, scheduled the work quickly, showed up on time and completed the installation quickly. The unit itself is way better than the old one \-\- I keep the thermostat on 2 degrees higher than the old unit, and it's colder in the house! Mary helped me choose the right model, and I'm really happy with the whole process.
Kirby
-
June 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Dean Custom Air
Worked with Mary Smoak who was very knowledgeable and helpful, highly recommend.
Stephen
-
April 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Home!!
Installation was done well. Equipment is functioning normally.
MICHAEL
-
March 26, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Well done.
Cecile
-
December 20, 2021
Verified Purchase
Expertise:
5
Service:
5
Good install but backed into a corner instead doing the right thing for the customer…
I had a leak in the evaporator coil. With a 7 year old unit I would expect a simple slab coil replacement, recharge the system, pay the $750\-$1000 bill and move on. When it came for the estimate to replace, it was $1980 for a coil replacement or $2350 for a whole new Air handler, (new pan on both estimates). this was a cake job as the unit is in the attic with spray foamed rafters so the temp was roughly the same as the living space. I understand upselling as I had my own HVAC business. Had I had the time, gauge set for 410a and a cylinder of 410a, I would have done it myself. It was hot and I didn't have time to shop around. I went with Dean Custom Air because they were the original installers. I had just purchased this 3 months ago. I am not upset with the air handler, the install or the price for the install. I'm upset for the wildly overpriced evap coil replacement estimate.. I guarantee I will shop around for another carrier dealer for the condensing unit replacement in about 4\-5 years. I like carrier for the longevity and reliability but I don't like the installer's tactics, especially when the client was in the business…
David
-
October 22, 2021
Verified Purchase
Expertise:
3
Service:
5
Solve Problems:
3
Satisfied Customer
Completed installation of two A/C system in less than 4 hours. Installers were very professional. They cleaned up at end of job. Arrived when they promised.
John
-
May 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Long time customer
Good people
Frank
-
April 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC
No issues, solid unit. Thank you
Jesse
-
February 27, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent!
So glad our builder chose Dean
James
-
August 26, 2020
Verified Purchase
great service
dean heating and air installed our original unit 15 yrs ago,used them again
sam
-
August 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Five Star experience
Top notch. From the sales staff, Don Mahoney, to the installation. On time, clean, and attentive, knowledgeable and professional.
Leland
-
July 07, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
38 Harford, Beaufort, SC
great job.....
David
-
April 17, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Our experience with Dean was great from beginning to end!
Bob
-
April 03, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Insallation
knowledgeable and personal
John
-
February 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Experience exceeded all expectations; truly first class company in every respect
Timely service, accommodating, proactive, reasonable pricing, great follow up, and efficient. Kept us informed in layman's terms in analyzing our HVAC needs and installing new equipment.
garry
-
November 08, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Excellent service
Kathryn
-
October 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New construction home
Everything HVAC was meticulously installed . It looks and runs great
Matthew
-
June 11, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hot & cold!
Best reliable service, equipment \& personnel
Louis
-
June 10, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Professional
Debbie
-
May 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
On time
Debbie
-
May 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Chad and Adrian are expert HVAC system installers who are most polite, professional, competent and efficient. We appreciate their help and the continuing great service from Dean Custom Air.
Richard
-
May 19, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Diagnosed freon leaking on coils and could recharge but no guarantee of length of working. Suggested replacing entire unit and got quote same day. Next day at 0900 here and replaced in 2 hours. Very quiet unit.
Sandra
-
May 02, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement
Professional service
Carmine
-
April 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Air Handler Replacement
The crew that did the reinstall of our 2 air handlers were efficient, clean, careful and polite. The work was completed in a professional manner.
MELVIN
-
January 22, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly recommended
The entire team displayed expertise and efficiency. A pleasure to work with.
David
-
September 14, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C repair work.
The guys who did the replacement work showed up on time, we're very friendly and seemed to know exactly what they were doing. The coil that was sent was the wrong size so one of the guys left to get the correct part and the other stayed to continue with the condenser installation. They gave me the owners booklet and the info i needed to register the products online. Will recommend them to anyone who asks me.
Matt
-
August 10, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Rev
None
John
-
July 03, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier A/C Unit
After using our A/C unit for the first time, after two days we experienced no cool air. When the tech from Dean Custom Air arrived he discovered a leak at the suction connection at the evaporator coil. He had to reweld the connection and recharge the system. Danny C. was knowledgeable about the problem. solved it and got our system running. Unfortunately, the problem was the result of shoddy workmanship and incomplete testing of the system before we took ownership of our new home. Whoever was supposed to do this dropped the ball, big time. All we can say is thank you for sending Danny. He is knowledgeable and the epitome of excellent customer service.
Gary and Eleanor
-
May 17, 2018
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Installation of new Carrier heat pump
Quickly and cleanly installed equipment.
Stephen
-
January 12, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
DEAN'S AIR'S OUTSTANDING KNOWLEDGE AND CUSTOMER SERVICE
Bob and his crew at Dean's Air has exceeded my expectations on not only the knowledge of the Carrier equipment, but their customer service and eagerness to make sure i am completely satisfied.
TERRI
-
October 18, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Heating and cooling unit replaced
FRANK
-
July 29, 2016
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
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