Air Conditioner Repair & ServiceBy Gillette Services
Gillette Services is your trusted local expert for air conditioner repair and service near Spanish Fork, UT. We specialize in keeping your home comfortable with fast, reliable AC solutions. Our skilled technicians are trained to handle all makes and models, ensuring your AC runs efficiently year-round.
What Does The Process Look Like?
Book An Appointment
To start the process, book an appointment for air conditioner repair and service with us by scheduling online or giving us a call.
Evaluation & Estimate
During your appointment, a certified technician will thoroughly evaluate your air conditioner to diagnose any issues. After the inspection, they will provide a detailed estimate outlining the necessary repairs and costs before proceeding with any work.
Perform Service or Repair
Necessary repairs or service are performed to restore your air conditioner's efficiency and performance. A certified technician will use professional tools and high-quality parts to ensure reliable operation and long-lasting results.
About Gillette Services
Other Services We Provide
Furnace Repair & Service
We provide professional furnace repair and service to keep your heating system operating at peak performance. Our certified technicians can identify problems, perform necessary repairs, and fine-tune your system to keep you comfortable all year long.
Annual HVAC Maintenance
We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, can improve energy efficiency, and extend the lifespan of your heating and cooling equipment.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Spanish Fork
Leave a ReviewCarrier.com Reviews
4.98 out of 5(192 reviews)
My technicians
I just want to thank Jordan, Brandon & Shawn, the best technicians I could have ever asked for. They were very friendly, knowledgeable and professional in their trade. I cannot thank them enough. Thank you
Kimberly
-
July 22, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
very favorable
under not ideal circumstances, they were great to work with
Keith
-
July 02, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great service!!!
We were very pleased with the 3 team members who installed our new Carrier furnace and AC units. They arrived early in the day and worked hard and efficiently for at least 4 -5 hours. Also very knowledgeable, professional and explained operation of the equipment well. We feel lucky to have had a great first experience with Gillette Services. Great Job.
Bob
-
May 13, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Still Works
This was installed via the builder so all I know about is that it was installed and it still works.
Trevor
-
May 03, 2025
Verified Purchase
Our Gillette Services Experience
Our interaction with Gillette Services has been professional and satisfying from the initial sales call to the follow up services. The salesperson who came to our home was friendly, respectful and informative. He answered all the questions we had about the product, explaining the technical aspects in an easy-to-understand manner. The actual installers were quick and efficient, and installed the unit without disrupting our household. The technician who came to do a service check-up was friendly, efficient and thorough. She explained the steps she was taking and made sure we understood how the furnace, heat pump, and air conditioner worked and what we could do to make sure the unit performed efficiently. Overall, we are glad we made the decision to switch to Gillette Services.
Vanessa
-
April 25, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great Service from start to finish
Knowledgeable, friendly, efficient and great price
Natalie
-
April 16, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Carrier Installation
Gillette did a great job on the installation - no problems and we are very happy with the furnace
Pat
-
April 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Excellent Job and Product
The guys showed up on time. They did a great job and cleaned up after themselves. Kameron was very good at explaining what they did and how to use the new thermostat. The new equipment is working great. No complaints at all. Thank you Gillette!
Troy
-
April 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great product and service
Ten months in, we are very pleased with our heat pump and furnace which function well without any problems.
John
-
April 15, 2025
Verified Purchase
Expertise:
5
Solve Problems:
4
Service:
5
New furnace and air
They did an excellent job.
Jennifer
-
April 06, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Satisfied
Some technicians seemed more competent than others
Erin
-
April 04, 2025
Verified Purchase
Expertise:
3
Solve Problems:
5
Service:
5
Gillette Heating and Air Conditioning
Very pleased with service and equipment.
Brent
-
March 21, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
No surprises - on time and well done
Great service and installation. Efficient and timely.
Dan
-
March 17, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
EXCELLENT SERVICE, EFFICIENCY, FRIENDLINESS
BEST INSTALLATION I HAVE EVER HAD FOR ANY APPLIANCE.
Stephen
-
January 31, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Great service, dependable & timely. Their service technicians are respectful & sales advisor is super responsive. I would highly recommend Gillette to anyone!
Great service, dependable & timely. Their service technicians are respectful & sales advisor is super responsive. I would highly recommend Gillette to anyone! We received our new furnace & ac cooling unit on 12/31/2024. We worked with Sales Advisor Brad Avis. He answered all of our questions & did everything possible to make the contract as smooth as possible. His service technician team was very respectful, clean, & efficient. I would personally like to thank Jesse, Jordan, Robby, Braxton, & Brandon for working so quickly & professionally!
Jessica
-
January 08, 2025
Verified Purchase
Expertise:
5
Service:
5
Infinity Install
Braxtin and Shawn did an excellent job. They were also clean and neat and did a total cleanup when finished. They explained how to run the thermostat very clearly.
Ron
-
October 02, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Fantastic customer service
Erika
-
April 17, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Just okay
They jury rigged an apron between the hvac coil and furnace and didn't show me the work. I reported it to the dealer and they are working on getting it replaced. The techs weren't great at explaining the work. They also stated no maintenance is required but the manufacturer manual stated otherwise.
Mark
-
April 08, 2024
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
4
One of the best contractors we have ever worked with, if not the best!!
All of our experience with Gillette Heating and AC has been outstanding! They have all been very professional, courteous, knowledgeable, and just a pleasure to work with. Definitely FIVE STARS! I wish we could give them more!!
Leon
-
March 29, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Love my equipment! Thanks Gillette!
My home suffers from poorly installed duct work, but my new system has really helped alleviate the comfort issues in my home. I have a heat pump and 90% furnace. Thanks Gillette! 10/10 would recommend.
MABLE
-
March 19, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Working with Gillette Heatting and Ventilation has been great. The technicians were knowledgeable and nice people. I highly recommend them.
Sanjay
-
February 28, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Toasty Warm
From sales to installation to service, I couldn't expect any better. I'm so happy with my toasty warm house.
Ann
-
February 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
Gillette was amazing and very professional
Leon
-
February 21, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great sales, service and installation
Everyone I worked with was great. They were right on time, honest, cleaned up, and did an awesome job installing our furnace and heat pump.
Brad
-
January 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Informative and Professional
They did a great job and we love the furnace.
Craig
-
January 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent!
Fast, great service! Quality work and quick to respond to questions and concerns.
Hiroko
-
January 23, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
All Expectiations Met and Exceeded
Everyone, from the free consult to the installation to the follow up, was professional, clear, efficient and great w communication. Our experience was top notch.
Kimberly
-
January 16, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quality Install
Had a couple furnaces and ac installed. They were great! No issues, no damage, just a warm house.
Jase
-
January 12, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Updated Heating System
I received a letter in the mail for a possible rebate program. I was a little hesitant at first to call and set an appointment, but eventually, I did, and I am glad I moved forward with the system. I met with the Gillette HVAC team, and we reviewed my current system. It was old, and I knew that it was time to start looking for a replacement. The company was very professional and did not pressure me into the purchase. They answered my questions and allowed me time to review the equipment and make my decision. I was surprised that they were able to get the system installed so quickly. They had a team of installers out the next week putting everything together. My old ducting system needed some additional T\&C and they took care of it at the original agreed price. They took care of all of the rebate and warranty processes as well. I would highly recommend Gillette HVAC to my friends and family.
Chad
-
January 11, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Churchill new furnace and heat pump
The installation when well, no problems. Jordan and Dustin did a great job, very professional.
John
-
January 09, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The whole team at Gillette is professional, thorough, fast and friendly. Thank you! Joe Kernan
They handled two properties in one day with excellence.
Joe
-
January 06, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A+
Such a great experience and investment!
Ben
-
December 29, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
5 stars
They were very kind, courteous, and respectful of my space.
Samanatha
-
December 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Impressed
They were polite, communicated well during the installation, and solved problems with ease.
Matt
-
December 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC
Very professional, outstanding work and service. Superb quality, highly recommend Gillette heating and AC.
Aaron
-
December 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
It works
They got the job done, seems like they knew what they were doing.
William
-
December 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Absolutely Fantastic
Advertising in the mail
David
-
December 12, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heating and air install
It's a very professional company to have installing your product
Herschel
-
December 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and Personable!
The whole crew that came out to install our new system was phenomenal! They were professional and knowledgeable, completing the job efficiently \- all while answering the tons of questions our curious 4 year old had for them. We are so appreciative that they were so receptive of our little guy! We are very pleased with our new system, and know that we will continue to be in good hands going forward, should we have any issues that arise.
Andrea
-
November 29, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New install
The installers were professional, proficient, personable and very detail\-oriented. They cared of the location and a placing of unit. Very nicely done . They completed task any timely manner as well
GARY
-
November 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C and humidifier installation
Jordan and Steven were an excellent installation team.
ROBERT
-
November 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace, air conditioner, and Heat Pump Installation
The Gillette team arrived on time and covered all floors with tarps. The install went very well. Kept me in the loop on all the progress, and if there were any issues that had to be addressed. I am very pleased with the installation. It looks great and work wonderfully. They were very knowledgeable.
BOBBY
-
November 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent company!
Dustin and crew showed up on time and knocked out the job! Very friendly and professional. I highly recommend Gillette Heating and Air
Logan
-
November 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Bad golfer
The Technicians were prompt, courteous and knowledgeable for the install.
Dan
-
November 11, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent and diligent
Very attentive to my needs and timing on the install
Marc
-
November 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A+
Excellent service knowledgeable staff
Lucy
-
October 11, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and efficient
Great, personalized service. Quick and responsive to our wants and needs.
Marilyn
-
September 28, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace/Heat Pump install
great install experience, excited to use the heat pump this winter!
Derek
-
September 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installers rocked, the office was a little poor at communication and follow through.
Had difficulty getting in touch woith the main office for questions regarding scheduling and finance. The insallers rocked though.
Benjamin
-
September 14, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Replaced 2 Furnaces and 2 Ac Units
Great Service and Pricing!
Ashlee
-
September 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great work
Friendly and quick installation.
Mark
-
August 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Nice
Good quality service
ELIZABETH
-
August 02, 2023
Verified Purchase
Service:
5
Solve Problems:
5
I'm very pleased with the professional installation & the service .
The service guys were very pleasant and explained everything to me before they left.
Marliene
-
July 24, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Yes
Always great service
John
-
July 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New AC and Furnace
Great service
Kevin
-
July 11, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Company
Quick and a well done job
Kerry
-
July 10, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast, efficient, honest
They bent over backwards to make a bad situation with a warranty company work. They are the only place I will ever call. I can't say enough good about them.
Patrick
-
June 08, 2023
Verified Purchase
Great
Friendly smart and quick couldn't ask for more
Justin
-
May 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy customer
Excellent job
Kathryn
-
May 22, 2023
Verified Purchase
Expertise:
3
Service:
5
Professional and Knowledgeable
Jesse and Steven did a great job! They were thorough and very detailed. They talked us through the installation process. Whenever they needed to cut something or install a piece of equipment that wasn't already there, they talked to us before making any significant changes.
Mitch
-
May 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful customer service!
Very proactive to identify my issue and correct it. Great people.
Mike
-
May 16, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
4
Fast and Efficient
Friendly and quick. Didn't leave any mess or anything.
Grant
-
May 09, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best Technicians Jesse, Steven and Marcial
These 3 technicians were courteous, knowledgeable, and gave us helpful tips on how to protect our warrenties
PAT
-
April 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC system install.
Gillette does a very good job and is easy to work with. Is on\-time, gives follow up and pricing is great.
Shane
-
April 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
I had a great experience with Gillette. Getting a quote to schedule to great installation service was everything! It was smooth and I felt well informed
Chelisa
-
April 17, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC unit installation
Thorough and professional
David
-
April 12, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Did a very good job
David
-
March 30, 2023
Verified Purchase
Expertise:
2
Service:
5
On time, on target and pros!
Aces in communication!!
DAVID
-
March 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and AC replacement
Easy to work with. Left everything clean after completing the job. Explained everything.
KEN
-
March 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding!
I purchased an entire Carrier system from Gillette. I had 3 other bids before Gillette came in and I appreciated Brad (our salesman) explaining every aspect of the new system. The price was great, when the installers came out they were amazing professionals! These guys were fast, honest and hard workers! If you are considering purchasing new furnace or AC Gillette heating and air is who you want to do the work.
Jason
-
March 09, 2023
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
Easy on the Mind
The purchase and instillation were conducted in a professional manner. How refreshig to find that I could trust those installing the furnace and air for me. I would highly recomment Gillette Heating and Air to all who would need their services. I am a pleased customer.
RAPHAEL
-
January 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New install
I had a new install The teams, integrity, teamwork, attention to detail, quality workmanship and customer service were beyond reproach . They removed all the trash from the work area and vacuumed all areas where insulation and dust had fallen from vent holes. Their professionalism, exude energy professionalism and pride of work.
Gary
-
January 11, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Positive experience
We appreciate the quick response as we were without heat. Communication was great as well as the installation.
DEAN
-
December 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
Arrived on time, completed the installation in a timely manner, explained everything about the HVAC system. Solved problems as they arise and provided alternative solutions that I was happy with.
Carlos
-
December 10, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
On time! On budget, no surprises!
Braxton and team were awesome, they replaced 4 very old HVAC units in two days. Everything worked as expected and they gave me a great walkthrough. We had a small problem and they were back out here immediately and resolved the issue.
Eric
-
November 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Painless
The installers were nice, efficient, and patient
Margaret
-
November 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Totally professional, painless, first class install
I have nothing bad to say, only good! Easiest upgrade I have ever done.
James
-
October 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job!
The installer's were very professional.
LUIS
-
October 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fine job.
Gillette did a fine job. Lots of unexpected extra work . Thanks. S.Nowack
Steven
-
September 14, 2022
Verified Purchase
Expertise:
5
Service:
5
awesome
great service.
Maurine
-
August 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
They done an excellent job they could be a little better on the fit and finish.
WALTER
-
August 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional Sales and Installation
From our Sales rep Brad to the Installation team, we had a great experience with Gillette! We were especially impressed that they had a portable AC unit delivered to our house to use to try and help us with cooling parts of the house so we weren't miserable while we waited for our installation date! Such a great example of customer care and service that surprises and delights!
JASON
-
July 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome employees
The guys that came out were quick, professional, courteous, and a pleasure to work with. Can't say enough good things about them. The smart thermostat thing is pretty cool too!
John
-
June 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
The team that came out to install our new system was prompt and professional. They finished 3 hours early and walked us through every part of the new system. They were very careful to protect all surfaces while they were working and left their work area spotless when they left. The entire crew should be commended for doing and excellent job.
Paula
-
June 22, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette does good work.
Good work. Would use Gillette again.
William
-
June 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Polite and on time
Keola came when he said he would. He was polite and explained clearly what he was doing.
CHARLES
-
June 09, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Super service by Gillette Heating & Cooling
Techs were very professional, knew their trade, very personable. I would recommend this company in a heartbeat. Thanks for your service!!
Brian
-
June 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC Installation
Everything about the installation was great. Just waiting for the rebates to follow.
Steve
-
June 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Teamwork
Professional, respectful, quality people, timely, efficient \& excellent interactions from beginning to end of the job.
Melissa
-
April 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service and expertise by your two installers
Outstanding
Lawrence
-
April 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Experience was flawless. Expert installation. Very helpful.
installers were first rate. Helpful and knowledgeable.
James
-
April 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Owner
The installers were great. Hard working and solved a few problems with great expertise. We were very impressed with their politeness and their professionalism.
Roxana
-
April 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette Heating and AC
Excellent prompt service
David
-
April 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good hard workers
Very knowledgeable and hard workers.
Joel
-
April 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Professional
Professional Service. They were on time and installed everything in one day. Clean installation.
Brian
-
March 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Sales Expertise & Experience; & Expert Installation & Customer Experience
Gillette Mailers to our home in 2021. Excellent Sales Expertise \& Experience; \& Expert Installation \& Customer Experience.
Karl
-
March 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
services feedback
very good
Shanghai
-
March 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
I had complete replacement of furnace and humidifier. The technicians were courteous, clean and very thorough. We couldn't be more pleased with the comfort level of our home. Gillette Heating \& Air will certainly have our recommendations to others.
Conrad
-
March 03, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent across the board
The sales process was professional and efficient. The installation of my new furnace / ac was done quickly after the sales call. The installation crew did great work. They quickly solved obstacles during the installation and kept me informed. They laid out tarps to keep my floors and carpet clean and were very courteous. I highly recommend their product and service!
Douglas
-
February 24, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good installers very personable
They did a really good job installing. The Installers worked hard to get the existing wiring to the thermostat to stay in its location.
Dustin
-
January 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed new systerm
Excellent service
Louis
-
January 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Carrier
Everything went as planned. The team was on time and completed the job as scheduled. They cleaned up after the job was complete. Very happy with my new Carrier...Thanks
Phillip
-
January 14, 2022
Verified Purchase
Expertise:
5
Service:
5
New complete system
Very efficient clean and friendly service. The were very knowledgeable about the system they installed would strongly recommend to anyone need any heating and ac needs
Richard
-
January 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent furnace replacement!
Gillette Heating \& AC did an excellent job replacing our old furnace.
Brian
-
January 08, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace Replacement and New A/C install
Both Dan and Dustin were great.
Natalie
-
January 06, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing service!!
Fast, professional installation
EDWIN
-
December 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied customer!
Great people! Hard workers. Took the time to explain and teach you how to care for the products.
JOHN
-
December 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great work
workers had a 2nd hand smoke smell which then made my basement smell with a bunch of kids there a bit annoying but didn't impact the quality of work.
JONATHAN
-
November 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
One of the Greatest Experiences with Home Repair/Upgrades!!
The installers were professional, friendly and very accommodating to our needs. They completed a full install in less than 7 hours and with absolutely no mess! I would definitely recommend this company to anyone who needs the service!!
CHERYL
-
November 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awsome
They arrived on time and explained everything to me. They were super professional. They took the time to show me everything they did and how to work my new system. They answered all my questions. Would highly recommend.
ANGELA
-
October 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service experience
Our experience with Gillette Heating and Air was excellent! Everyone from office staff, sales person and installers were extremely helpful and a pleasure to work with! Thank you ??
KEITH
-
October 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience!
The techs that did the install were professional, clean, and fast!
BRITTANY
-
October 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing
They were amazing and made sure I understood how the new system works.
SHAUNTEE
-
October 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied Customer
They replaced our existing furnace and a/c. They were very professional from the salesman, installers and office staff
BRUCE
-
October 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy
Enjoyed everybody very professional did a great job
COREY
-
October 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
we had a great experience with Gillette , professional work, reasonable price.
Highly REcommend
KRISTY
-
September 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
They did everything I expected and more.
TYSON
-
September 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Super good experience!
These team is awesome, they are really professional, honest and knowledgeable, they installed a new couple of furnaces and AC units at my house, since the process started with Brad he was awesome the whole process he was asking the right questions and was able to answer any question at any time and on the installation Carver, Daniel, Trevor and Brandon they were really professional, efficients and clean for all the work they did and also the manager Jason was able to answer one of my questions right away through Carver no waiting time that is why I have them to do a second job at the right price in the market, they are really committed with the customer and then Mabel in the office she was rally nice and able to answer my questions and she submitted the energy rebate for me, this team really Rocks!!! I was happy and confident the whole process, definitely I will recommend this company all the way!
SALVADOR
-
September 20, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Good to work with
RONALD
-
September 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette heating and air
Very professional and thought outside the box to get my large old furnace out of a small crawlspace opening. Got the job done in a timely matter.
SPENSER
-
August 27, 2021
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Pleasure Doing Business With Carrier
We got a letter in the mail offering to upgrade, and even purchase, our furnace and thought it was too good to be true. But the estimate matched a different company's and with the 0% for 6 years promotion, the deal became one hard to turn down. The service was excellent. The installation crew seemed to know what they were doing, and now nearly a month later, we are still pleased with the furnace and air conditioning unit that was installed.
KARL
-
August 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Smooth installation process
The installation of a new A/C unit and the replacement of our furnace went smoothly and the installers were great at answering any questions and explaining the new system.
SCOTT
-
August 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
From start to finish the technicians, sales and staff were great to work with
KEVIN
-
August 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quick and Easy
Great experience, will recommend to friends and family.
SAM
-
August 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great install
Work was done very well. Their recommendations for the unit to go with were spot on. It works very well and keeps my office nice and chilly. The workers explained everything very well and were happy to chat with us about any questions we had. Thanks so much!
MILES
-
July 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed new system. Employees were on time and worked quickly and efficiently.
Install went smoothly
RICHARD
-
June 29, 2021
Verified Purchase
Expertise:
5
Solve Problems:
5
Professional
The installers from Gillette were professional, hard\-working, and polite. They did an outstanding job and my house feels cooler than it's felt in several years.
JUSTIN
-
June 25, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Phenomenal Experience
Carrier equipment functions fine and was installed quickly and effectively
JOHN
-
June 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly, fast and affordable!
Friendly, fast and affordable!
TROY
-
June 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Professional
They went above and beyond. They left their work area very clean.
SANDRA
-
June 15, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Upfront and Professional
Appreciate Brad's and Trevor's expertiese
REED
-
June 14, 2021
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Met all expectations.
Did the project in quick order. Workers were very responsive and courteous to my questions.
THOMAS
-
June 10, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent job
They did a wonderful job installing my replacement AC \& furnace system. They were on time, great service, recommended.
CINDY
-
June 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC System Installation
Installed mini split system and ductwork to provide cooling and heat in my house. Professional, Quality work with customer need in mind. Preformed duties in a efficient and timely manner, Very happy with the service received.
FRED
-
May 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome all around
Professional, attentive and nice. Gave us the most complete and competitive bid. Installed everything efficient, clean and correctly. Friendly and fast on all follow ups. Very satisfied with Gillette and our new system.
MATT
-
May 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
New A/C was installed.
JOHN
-
April 14, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Choose these guys, thank me later
Excellent attention to detail. Very thorough, very professional.
STAN
-
April 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly recommend
We have used Gillette for several years. They are always quick to respond. Lane ran the diagnostics and determined the unit needed to be replaced. Dustin and his crew came the following day and installed a new unit for us. Everyone was very professional and friendly.
PAM
-
April 11, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Gillette hvac experience
Quality equipment and people
GARY
-
March 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quick and efficient!
They came on time and made sure to put tarp down to not get anything dirty. Super nice and were quick but not too quick, haha. After they were done they showed me everything they did and let me know what to do if there were any problems with the system. A+++
CAMBREA
-
March 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC r and r
Well done and on time
BRIAN
-
November 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Professional
Fast reliable service and a pleasure to do business with.
DON
-
November 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best business ever!
Friendly, knowledgeable, respectful, reasonable, the best business to go to for your heating and air!
JENNIFER
-
November 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quick, easy, professional.
The entire process was handled quickly and efficiently. The people we worked with were professional and helpful.
Wendy
-
October 17, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome service
They got here promptly, did the job in the amount of time specified, cleaned up very thoroughly, tested it out, and walked us through how to maintain the unit. I highly recommend this company.
June
-
October 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
They are professional and answers your call right away when something goes wrong. Great people to work with.
Robert
-
August 22, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette Heating and A/C is the best!
On time, efficient, so friendly and helpful. Thanks!
SHAWN
-
August 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
WHAT A RELIEF! It was so hot and they came so quickly and did the installation - Thank you!
We had many quotes but you folks came and were friendly, knowledgeable and well priced. Not to mention started the installation right away to relieve the horrible heat. Thank you for rescuing us
Bonneville
-
July 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
They came on time and completed the installation in under 5 hours. Thought the price was reasonable
Brooke
-
July 15, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette Heating and Air Conditioning, they always go above and bond. They are personable and are quick to always take care of anything.
Gillette Heating and Air Conditioning has always been able to solve any problem.
JED
-
July 01, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great workers,, prompt and efficient.
Workers and installer were amazing, clean and efficient. Friendly, too.
Nedra
-
June 26, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic work!
Excellent customer service and professional installers. Highly recommend Gillette heating and AC.
Lucas
-
June 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Always happy with these guys!
Fast, efficient, nice and friendly, explained everything they did
Seanna
-
September 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Stellar Installation Experience
Brandon, Trevor, and Jason did a fabulous job of installing my new furnace and AC units. They were resourceful in solving problems, incredibly courteous, and attended to every detail of cleanup and communication. Excellent work!
Kathi
-
September 19, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
R & R heating and cooling unite
Very clean during and after installation of product. Careful during removing old unite from the home plus moving in the product. No wall contacts.
Richard
-
August 28, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience
Dustin and his team did an excellent job; besides their obvious expertise, they were courteous and very careful about not messing up the carpet around the work area and cleaning after the job was done. Also Dustin did not mind spending extra time answering our questions and explaining what he was doing and why. All in all a very positive experience. We have already given them a few new referrals.
Abe
-
August 21, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Perfect
These guys are the best , being authorized factory dealer by Carrier is enough . you are buying good brand with affordable price and able to finance it ! They came on time installed and explained everything . ( Dustin Scott ) did cut big tree beside the unit after I told him : I'm afraid when the fall season come the leaves will go inside the unit . He just said : I will be more than happy if I cut it for you . I was surprised he also took it in the truck after they cleaned up everything . the customer service also did follow up to finish the rebate . they all are friendly and professional. Thank you so much .
Ahmed
-
August 05, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience!
Easy to work with. Prompt and quick service. Best price in the valley by far
John
-
June 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The perfect installation
They were so personable and efficient. My house was actually looked better after they left. They were so nice, explained everything and made us feel perfectly at ease. The system is amazing and keeps us cooler than I expected. Highly recommend!
Alitha
-
June 17, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good
Very good service
Kay
-
June 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
We are very pleased with the service we received from Gillette Heating and Air. They did a great job of installing my new furnace and air conditioning unit. Making sure it was working then cleaned up everything before they left. I would recommend them to others.
Mary
-
June 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pleased with the job
They replaced our furnace and installed our first\-ever air conditioner. It was a little tricky adding AC into an existing multilevel house, and a pipe ended up needing to go out the roof because of the floor plan, something they would have preferred to avoid. When I had a roofing contractor come to quote removing the old swamp cooler, I asked him to check on the vent, and he said they did a good job on it. Installers were friendly, patient with curious homeowners, pet, and child. They helped us register and set up our thermostat, and also talked us through the few things we would need to do to maintain our new appliances before they left. They cleaned up after themselves and were more careful of our carpet than I would have been.
Sharon
-
June 01, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
They were great
We enjoyed working with Gillete
Chris
-
May 15, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional and on time
Would recommend to others.
Jack
-
May 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home install or new Heating and AC Systems
Saw rating in Utah County Mag. then called a friend in the business who recommended them.
Dwayne
-
May 06, 2019
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Excellent
They are very professional.
Vaughan
-
April 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The guys were courteous, fast, and knowledgeable
These guys were great, they were friendly with me and my dogs and worked around my schedule. They did a great job and when they had to move my thermostat they gave me a free upgrade to a nicer thermostat for the troubles.
Bronson
-
April 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
The only ones you will ever need
Very professional super fast completely satisfied
Mike
-
April 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Good Experience
Everyone we worked with at the company was wonderful. They were very thorough, professional, and nice. I really appreciated them. The whole experience was great.
Elizabeth
-
April 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Extremely quick response time
Very fast service
Eric
-
March 14, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wanted me to be a happy, satisfied customer
The price was right, their reviews online were great and they were awesome to work with. I'm glad I went with Gillette to replace my furnace and A/C.
Brady
-
March 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The Very Best HVAC Team! (Sales to Installation)
What an amazing team! Bryce was so helpful and patient as we asked a ton of questions and didn't push us. Shaun was spectacular as he did a site visit before we confirmed and answered a second ton of questions to make sure we felt confident about the choices we had made and confirmed the installation configuration. His patience, ability to comprehensively explain our options and make honest recommendations was so appreciated. Then a fantastic team of guys arrived who were so professional, respectful and helpful. They explained anything and everything we asked, did a fantastic job installing all of our equipment exactly as we had prepped for and requested. The installation was truly a work of art with how they custom fit it into our limited spaces and considered our future needs. We could not have been happier and are thrilled with EVERYTHING. Thank you so very much!
John
-
February 20, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great friendly people and services
friendly people and service
Shawn
-
February 14, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Easy to work with and did a great job.
Everyone was very polite, prompt and easy to work with. There was a small glitch but they quickly came back to fix it without any problems.
Marcela
-
February 03, 2019
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
5
Super positive experience
We came out in November and looked at my old furnace and made an adjustment so it wouldn?t be so noisy, and gave me a bid on a new furnace. I told them I was going to think about it until January. I called him in January to see if the bed was still valid. It was they came out within three days installed the new furnace cleaned up everything and showed me how to run the thermostat. Very professional very caring very customer oriented! I will refer them to my friends and family.
Ellen
-
January 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Use Gillette
Love Gillette! Wouldn?t use anyone else
Kim
-
December 21, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I highly recommend Gillette Heating and AC!
We worked with 3 Gillette representatives and technicians and they were all extremely professional, helpful, and pleasant. I will now be using Gillette for all my furnace and AC needs from this point forward.
Ian
-
December 13, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace and air conditioner replacement
Showed up as scheduled. Completed all work in a professional manner. Took the time to answered all questions. Will use again when needed in the future.
Paul
-
December 11, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly Staff
They were super helpful and explained everything we didn?t understand. And they saved us so much money compared to the other quotes we got from other companies.
Chase
-
November 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace/ AC Installation. Service above and beyond!
Performing a stellar installation, the guys from Gillette HVAC went above and beyond in installing our furnace and air conditioner. Our 1972 home had never had air conditioning, and some of the duct work had been done incorrectly. They had to deal with electrical, drilling holes for the air conditioning lines, and rerouting some of the ducting. They were still smiling at the end of a very long day as they showed us how to maintain and operate our new system. As a bonus, they installed a new thermostat that we can access with phones or computers. This new thermostat even keeps track of energy consumption. For a long day not only without complaint, but with smiles on their faces, I give these guys a million stars.
Doug
-
November 28, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic furnace and A/C replacement
I couldn't be more pleased with my new equipment. It is night and day better than my 25 year old furnace. Shaun's bid was very competitive, and he answered ALL questions easily and honestly. I felt very comfortable accepting his bid. Work started 1 day later, and we had 2 very professional installers (Dustin and Jeff) arrive and quickly got to work. They treated our home with respect, took time to talk with us whenever we had questions, and did an immaculate install. I would recommend these 2 men any day to everyone. They were thorough and installed the system as if they were installing it in their own home. They cleaned everything up and left no mess, just a high quality system that is better than anything I ever dreamed I would own. I can't give enough praise to Dustin and Jeff, and to Shaun for providing a truly exceptional service. I will be a customer for life!!
Ross
-
November 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service :)
Installers were very friendly and answered all my questions. They made the whole experience stress free.
Julie
-
November 15, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Company
Gillette Heating was very professional, with exceptional customer service. They answered all of our questions, installed the furnace quickly, and treated our house and us with respect. We did our research prior to purchasing our new furnace and we are very glad that we selected Gillette.
Cristi
-
November 14, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great company that knows what they are doing.
The installers did an excellent job!! They were personable, arrived on time and completed the job early! I would highly recommend them to anyone! They represent the Carrier brand and their company with pride and professionalism!
John
-
October 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly, professional service
Gillette gave us the best value and very professional service. Very happy with them.
Brent
-
October 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette Heating and Air
The technicians from Gillette Heating and Air were very professional and replaced our old system in less time than we had anticipated and the final product appears to be very well done. Time will tell, I guess. Both Brandon and Kameran were knowledgeable worked quickly and well together. They addressed issues as they arose and their suggestions were very good. We would highly recommend Gillette to others.
Rick
-
October 23, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
John Cox's Heater Review
They did a great job installing my new heater.
John
-
October 16, 2018
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
3
New HVAC and water heater.
Dustin is a great man. Very persistent and conscientious. Shaun Gillette's bid was not the cheapest, but it was the easiest to understand and view.
Robert
-
October 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Gillette Heating and Air
Very good service, friendly and professional.
Marianne
-
October 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very efficient with the bid, with the installation, and was great to work with. Definitely would recommend them
LEEANN
-
September 21, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best. Company. Ever!
I was in a dangerous situation with my furnace and Gillette's came right out and within a couple of days I was set with a new system. These guys are professional, fast and dont rip you off. I would never have anyone else take care of my equipment! I recommend them to everyone I can think of!
Seanna
-
September 19, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C and Furnace installation
Entire process from quote to installation went very smooth. I would recommend Gillette without any reservation.
Keith
-
August 31, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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