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Customer Connection

At Carrier, We Value Our Customers Above All Else.

This Customer Connection site provides an opportunity to read about success stories and get direct access to information to help improve operations.

Fleets have had real and measurable success using new Carrier technologies. The case studies in this section detail the fuel savings, emissions reductions, improved operating efficiency, and other benefits that Carrier’s innovative solutions are delivering to real-life operators.

Vector Units Chill New Generation of Refrigerated Boxcars for Union Pacific Railroad

Carrier-Union-Pacific-Customer-Connection When refrigeration engineers from Carrier Transicold work with train engineers from Union Pacific, out-of-the-boxcar developments occur. Union Pacific’s new generation refrigerated boxcars are chilled by Carrier Transicold Vector units and use an improved overhead plenum that was designed following testing and analysis by the collaborators. Along with other advances that improved performance of the boxcar, these features are helping Union Pacific to transport a wider range of perishable goods by rail.

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X4 Units With Solar Panels, ComfortPro APUs Help Fast-Growing Transportation Company

carrier-x4-unit Georgia’s Tribe Transportation, the fastest-growing, minority-owned transportation company in North America, specifies Model 7500 refrigeration units and Carrier Transicold solar panels for refrigeration, and spec’s ComfortPro APUs to improve driver comfort.

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Florida Heat No Match for X4™ Series Units With eSolutions
From its hub in Florida, Tobico Transportation hauls frozen and refrigerated goods throughout the East and Upper Midwest, using X4™ Series trailer refrigeration units, chosen for their reliability and performance and equipped with the eSolutions™ system for remote monitoring.

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Vector Units Provide Mission Critical Cooling for Satellite Transporter
carrier-transicold-vector-boeing-network-space-systems_sq A special climate control system using Vector units is helping Boeing Network & Space Systems haul satellites from a California assembly facility to the Florida launch pad through some of the hottest regions of the country.

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X4 Series Serves Rapidly Growing Refrigerated Hauler
carrier-transicold-vector-kelles-transport-service_sq Keeping pace with its rapid growth, Kelle’s Transport Service of Salt Lake City continuously adapts to changing customer needs, but its reliance on Carrier Transicold refrigeration units remains constant.

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Plugged in to Savings
case-study-maines By converting 6 percent of its refrigerated trailer fleet to Vector 6500 units and using the electric standby capability at its terminals, Maines Paper & Food Service is generating nearly $300,000 in annual fuel savings.

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Fleet Runs Smarter with IntelliSet Capability
case-study-kllm Carrier Transicold's exclusive IntelliSet control capability helps generate seven-figure cost savings for KLLM transport services in Jackson, Miss.

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All-Electric Refrigeration. A Perfect Pick For Produce Center
case-study-chelsea-market Vector™ 5100 All-Electric Technology Helps Clear the Air for New England Produce Center.

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Hybrid Refrigeration Generates "Mile Hi" Fuel Savings
case-study-mile-hi Vector™ Multi-temp Units Provide Sustainable Edge for Denver Food Service Distribution Company.

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