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Air Conditioners, HVAC Education, Maintenance, Troubleshooting

Why is My AC Not Blowing Cold Air?

By Travis Baugh

We’ve all been there. Sweating through a sleepless night...or slogging through the heat of a sweltering July afternoon, wondering why my AC is not cooling. It’s no fun when your AC is not cooling your house, but it can happen. And when it does, it’s not going to be in the dead of winter. It’ll be the hottest day of the summer, and no matter how many times you turn down the thermostat you still find the AC not blowing cold air. 

If your AC is running but not cooling, it could be due to a dirty air filter, incorrect thermostat settings, a malfunctioning thermostat, a refrigerant leak, dirty condenser coils, blocked vents or ducts, a faulty compressor, frozen evaporator coils, or electrical issues. 

Keep reading to dig into the most common culprits of HVAC units not blowing cold air. Or contact your local Carrier dealer to further diagnose the root cause of the issue.

A Carrier technician explaining to a customer why they have an AC not cooling house and an AC not blowing cold air.

7 Reasons Why Your AC Is Not Cooling Your House

From very simple issues like a thermostat set incorrectly or a dirty filter...to a more complex situation that requires replacing components...there are a wide variety of reasons why you may find your AC running but not cooling the house. We’ll outline some items you should check before calling a professional here. For a little more detail, visit our troubleshoot an air conditioner page. 

1. Thermostat is Set Incorrectly

When you notice your home getting a little hotter than normal, first check the thermostat settings. Be sure it is set to cool. If the thermostat is set to cool, check the temperature setting to be sure someone hasn’t changed it. If it is off, set to heat, or set for constant fan (sometimes simply labeled “on”), switch it back to cooling operation. After the system kicks on, wait a few minutes, then check for cold air blowing from the registers. If it’s cold, problem solved! If not, move on to the next troubleshooting tip – checking the air filter.

2. Dirty Air Filter

Your AC system may include an air filter located in or around the indoor air handler unit. The filter catches dirt, dust and other airborne particles as they enter the air handler unit. It keeps the components inside the system cleaner and operating more efficiently and can help keep the air in your home cleaner as well. A dirty air filter can block airflow and reduce cooling to your home. In more extreme cases it can cause the system to shut down completely. 

If your thermostat checks out and you still don’t have cool air, locate your system’s air filter, turn the system off, remove the filter and inspect. If, after you are satisfied that you have a clean air filter and your central air conditioner does not cool your home, you’ll have to dig a little deeper to locate the problem.

3. The Outdoor Condenser Unit is Blocked

As previously described, your central air conditioning system likely includes an outdoor condenser unit. The exterior of the condenser unit features a large outdoor coil, which wraps most of the way around the outside of the unit. The coil includes a series of thin metal “fins” which are spaced very tightly together. If you have an AC running but not cooling, one issue could be a blocked or clogged condenser coil. When operating correctly, the condenser fan draws air into the outdoor unit through the condenser coil to pull heat energy out of your home. Dirt, grass and other airborne debris can accumulate between the fins, clogging the coil. A dirty coil can lead to reduced energy efficiency, lack of cool air from the registers, or in extreme cases, complete system shutdown or damage to the compressor from overuse. You can attempt to clean the coil by clearing away debris, carefully vacuuming the coil with a brush attachment or rinsing gently with a hose. If you still have an air conditioner not blowing cold air, it’s probably time to call a professional HVAC contractor. 

4. Damaged Heat Pump

In some cases, your outdoor unit might be a heat pump. A heat pump looks just like an AC unit, with some different components inside that allow it to both cool and heat your home. In cooling operation, it operates just like an air conditioner system’s condenser unit and is subject to the same issues – dirty, clogged coil, frozen coil, refrigerant leaks, compressor malfunctions, etc. If your heat pump system isn’t cooling, check thermostat settings, the air filter, and the condenser unit for previously described issues. If everything checks out and you’re still sweating inside, call your local HVAC dealer. 

a carrier dealer explains why a couple has an ac not blowing cold air and an air conditioner not cooling their house

5. Evaporator Coil is Frozen

The indoor component of your central air conditioning system will include an evaporator coil. If your indoor unit is a furnace, the evaporator coil sits in its own cabinet, outside the furnace. If the indoor unit is a fan coil (typically as part of a heat pump system), the evaporator coil sits inside the fan coil cabinet. Warm indoor air passes through the evaporator coil where heat energy and humidity are removed from the air. Cooler, more comfortable air is then circulated back to your home. Signs of a frozen evaporator coil include:

  • Frost forming on the copper refrigerant tubing coming from the coil cabinet
  • Inadequate cooling
  • Higher utility bills
  • Excessive condensate drainage near your indoor unit
  • In extreme cases, frost forming on exterior refrigerant tubing or the outdoor unit

Because accessing the evaporator coil is difficult, resolving issues associated with a frozen evaporator coil are best handled by an HVAC professional. Learn more about how to troubleshoot a frozen evaporator coil.

6. Refrigerant Leak

Refrigerant is a chemical that is critical to the cooling process. It flows through the system’s indoor and outdoor coil, changing from liquid to gaseous form, drawing heat energy and humidity from indoor air and releasing it outside. Depending upon its severity, a refrigerant leak can contribute to your AC system not blowing cold air, your system may run for longer periods of time without adequately cooling your home, or it can cause a damaged or failed compressor and complete system shutdown.

Checking and resolving issues involving refrigerant levels in your system is another job for your local Carrier dealer. 

7. Undersized Air Conditioner

Air conditioners are “sized” according to the amount of cooling they can provide as measured in BTUh (British Thermal Units per hour). Under moderate conditions, you may not notice any issues with an undersized air conditioner. However, as temperatures rise outside, your AC may run for long periods of time and struggle to keep you cool. 

You might be able to determine the size of your AC unit from the rating info on the cabinet panel, but it will be difficult to determine whether it is the “right size” for your home. There are a number of factors involved in sizing a system for your home, including square footage, quality of construction and insulation, local climate, and more. 

If your system is undersized, it may be possible to provide cooling in problem areas by adding a ductless unit to help out in “hot spots”. Or, it may be better to replace the system with one that is correctly sized. The best way to address sizing issues is to contact a qualified HVAC professional who can accurately assess your home and its optimum cooling capacity.

a man researches AC running but not cooling

What To Do if Your Central Air is Not Cooling

If your AC isn’t working properly, there are several things you can try before calling a professional. Many common issues can be resolved with simple maintenance steps, but if the problem persists, it's important to get expert help. Here are a few DIY tips you can try:
  • Adjust thermostat settings to ensure the temperature is set correctly and that the system is in cooling mode.
  • Change dirty air filters to improve airflow and prevent the AC from overworking.
  • Clean condenser coils to prevent reduced efficiency due to dirt buildup.
  • Inspect for leaks or low refrigerant levels; if you suspect a refrigerant issue, a professional will need to refill and fix the leak.
  • Call a professional if the AC is running but still not cooling properly, or if it completely stops working.
It's crucial to remember that outdated AC systems may need replacing. Choosing a new, energy-efficient AC can save you money in the long run. Regular filter changes and coil cleaning are simple but impactful AC maintenance tasks to keep your unit running smoothly. For more troubleshooting tips, visit the AC troubleshooting page.

Get Help With Air Conditioner Not Blowing Cold Air

If you’ve exhausted the options outlined previously and are still thinking "I can't figure out why my AC is not cooling", it’s time to call a Carrier HVAC dealer. It’s important for your comfort, but also for the health of your AC system. Continuing to run your AC when it’s not properly cooling your house can take a minor issue and turn it into a major component failure or system replacement. Your local Carrier dealer has the knowledge and expertise to figure out why you have an air conditioner not blowing cold air and help remedy the issue. 

You may also want to check out our mini split ac repair and troubleshooting guide.

Frequently Asked Questions About AC Running But Not Cooling

Yes, you should turn off your AC if it's not cooling. Continuing to run a malfunctioning AC can strain the compressor and other components, leading to more severe and costly repairs. If there’s a refrigerant leak or airflow issue, running the AC can cause the evaporator coils to freeze, compounding the problem. Operating an inefficient system wastes energy and increases your utility bills without providing the desired cooling.
To fix an AC not blowing cool air, ensure the thermostat is set to "cool" mode and the temperature is set lower than the current room temperature. Inspect the air filter as a dirty filter can restrict airflow.  Ensure the condenser coils are clean and free of debris. Make sure vents are open and unobstructed. If you see ice on the evaporator coils, turn off the AC and let it defrost. If the problem persists after performing these steps, connect with your local Carrier dealer for additional assistance.

To reset your central AC that’s not blowing cold air, set your thermostat to the “off” position to stop the cooling cycle. Turn off the power to your central AC unit at the breaker box. Leave the power off for about 5 minutes to allow the system to reset.  Then, switch the breaker back to the “on” position to restore power to the unit. Set the thermostat to “cool” mode and adjust the temperature to be lower than the current room temperature. Allow the system a few minutes to start up and begin blowing cold air. If the AC still isn’t blowing cold air after resetting, consult a professional HVAC contractor for further diagnosis and repair.

If your AC takes too long to cool a room, it could be due to several factors. One common reason is a dirty or clogged air filter, which restricts airflow and reduces the system's efficiency. Low refrigerant levels can also cause the AC to struggle in reaching the desired temperature, as it affects the cooling process. Additionally, an oversized or undersized unit may have trouble properly cooling the space, and poor insulation can let heat in, slowing down the cooling process.
If your AC takes too long to cool a room, it could be due to several factors. One common reason is a dirty or clogged air filter, which restricts airflow and reduces the system's efficiency. Low refrigerant levels can also cause the AC to struggle in reaching the desired temperature, as it affects the cooling process. Additionally, an oversized or undersized unit may have trouble properly cooling the space, and poor insulation can let heat in, slowing down the cooling process.
If your AC only works on high, it could indicate a problem with the blower motor or the fan speed control. The blower motor might be malfunctioning or the fan speed resistor may be faulty, causing the system to only operate at full speed. In some cases, clogged air filters or dirty evaporator coils can also restrict airflow, forcing the AC to compensate by running at high power. To resolve this issue, it's recommended to check for clogged filters, clean coils, and consider having a professional inspect and repair the motor or fan control components.
 
Cleaning the AC filter can help improve cooling performance, but it doesn't directly make the air colder. A clean filter allows for better airflow, ensuring that the air can circulate more freely through the system. This can lead to more efficient cooling, as the AC unit doesn't have to work as hard to push air through a clogged filter. While it won’t lower the temperature directly, a clean filter helps the system run more efficiently, which can result in more consistent and effective cooling.
If your AC is running but not cooling, it could be due to a dirty air filter, incorrect thermostat settings, a malfunctioning thermostat, a refrigerant leak, dirty condenser coils, blocked vents or ducts, a faulty compressor, frozen evaporator coils, or electrical issues. Contact your local Carrier dealer to further diagnose the root cause of the issue.
If your AC is cooling but not working properly, it could be due to issues like a clogged filter, low refrigerant, or a malfunctioning thermostat. Other possibilities include a faulty compressor, dirty coils, or blocked vents, all of which can affect the system's performance.

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