Designed in Indianapolis
Carrier is a U.S.-based company committed to building a sustainable future for all. At our headquarters for our residential business in Indianapolis, Indiana, we focus on innovation and continuous improvement. We have a history in the industry, but we’ll never rest on our laurels. We’ve been perfecting home comfort for over a century, and as we continue to do so, we’re led by our expert teams right here in the United States.
Product Development
Our U.S.-based product development center is where we complete the design and test process, and the majority of manufacturing takes place in Collierville, Tennessee, and Indianapolis.
Engineering Experts
Part of our culture is building the best teams. We have incredibly passionate and innovative engineers based at our headquarters in Indianapolis, creating solutions that matter for people and our planet.
Modeling the Future
Our model shop is an engineer’s dream. Our engineers can build virtually anything they can imagine with prototyping parts, test units, and fixtures for all our products.
Gas Furnace Capital of the World
Our factory in Indianapolis is one of the biggest gas furnace plants on the planet, with close to 550,000 square feet. In our Furnace Reliability Lab, we test our equipment extensively to ensure long-lasting performance for greater peace of mind.
Our Carrier Excellence operating goals drive every single step of our manufacturing and quality control process. We measure delivery time to customers, safety ratings, quality, and internal and external environmental sustainability.
Our company-wide sustainability efforts have significantly reduced gas emissions, industrial process waste, and water consumption.
Here we address feedback from customers, dealers, and distributors as part of our continual feedback process, by testing and analyzing returned parts to help optimize product designs. For example, if we receive feedback that a coil has a leak, we can submerge it in water to locate, validate, and determine the root cause to better provide solutions.